• Катерина Вікторівна КОЛЕСНІКОВА Odesa National Polytechnic University, Odesa, Ukraine
  • Артем Олександрович НЕГРІ Odesa National Polytechnic University, Odesa, Ukraine
  • Георгій Сергійович ОЛЕХ Odesa National Polytechnic University, Odesa, Ukraine
  • Богдан Олександрович ЛЕБЕДЕНКО Odesa National Polytechnic University, Odesa, Ukraine



probability, adjacency matrix, the matrix of superposition, ergodicity, Markov chain, quality management system


Development of models and methods such that would improve the competitive position of enterprises by improving management processes is an important task of project management. Lack of project management within the information technology and continuous improvement of methods for the management of the environment, interaction, community, value and trust, based on the strategic objectives of enterprises and based on models that take into account the relationship of the system, resulting in significant material and resource costs. In the current work the improvement of the quality management system machine-tool company HC MIKRON® and proved that the introduction of new processes critical analysis requirements for products, support processes of the products to consumers and enterprises in the formation of a system of responsibility, division of responsibilities and reporting (according to ISO 9001: 2009) is an important scientific and reasonable step to improve the level of technological maturity and structural modernization of enterprise management. For the improved structure of the analysis model and test the properties of ergodicity, as a condition of efficiency, a new quality management system.


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