THE STUDY OF PROCESSES INTERACTION MODELS IN IT PROJECTS BASED ON PROACTIVE APPROACH
DOI:
https://doi.org/10.20998/2413-3000.2019.1327.4Keywords:
proactive management, IT project, turbulence, external environment, stakeholders, management processes, influenceAbstract
The authors of the article outlined the main problematic aspects characteristic of the implementation of IT projects, which are determined by current trends in the environment in which projects are executed. The above relevance of the search for effective mechanisms to respond to uncontrolled positive / negative impacts from the external environment. As a solution to a significant range of problems, the article proposes the use of an integrated proactive approach to managing IT projects in the existing turbulent environment, which is characterized by the complex effects of various environmental factors. The basis of this approach is a holistic perception of the processes of interaction of the “product-project-organization” system, which is formed during the project implementation and is a temporary factor of interaction with the external environment. Such interaction is shown through informational impacts implemented through four categories of processes: project management processes, product creation management processes, stakeholder management processes, and external environment management processes. At the same time, the proposed approach focuses on the possibilities for shaping the desired change management actions through proactive measures. The proposed multi-layered model of the external environment, which is the main source of information impacts in the product-project-organization system. This model is based on the consideration of the external environment of the organization and a separate project through information exchange processes. The “entry points” of the “product-project-organization” system are defined, through which environmental influences, in the form of information, enter the system and change its parameters and behavior. On the basis of the conducted research, the basic aspects of the proactive management concept were proposed, which allowed defining and investigating the proactive management processes.References
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