ANALYSIS OF HIGHER EDUCATION INSTITUTIONS' PERFORMANCE INDICATORS BASED ON QS WORLD UNIVERSITY RANKINGS ASSESSMENT
DOI:
https://doi.org/10.20998/2413-3000.2024.9.3Keywords:
key performance indicators, management, model, indicator system, ranking, QS World University Rankings, resource allocation, information systemAbstract
In the modern context of globalization and increasing competition among universities, a key factor for the successful development of higher education institutions (HEIs) is the ability to accurately assess their performance. This study provides a review of research related to global ranking assessments and performance management of HEIs using key performance indicators (KPIs), substantiating the relevance of this research. The aim of the study is to improve the system of key performance indicators (KPIs) at the National Technical University "Kharkiv Polytechnic Institute" (NTU "KhPI"), which will contribute to enhancing the quality of educational services and improving the university’s position in international rankings. The task of the study is to establish the relationship between the planned target indicators defined in the university rector’s contract and the QS World University Rankings (QS-WUR) indicator system, which influences the institution’s position in this global university ranking. Based on an analysis of NTU "KhPI" performance according to the QS-WUR methodology, an approach for formalizing the QS-WUR indicators that determine its ranking position is proposed. The developed model for forming QS-WUR ranking indicators for NTU "KhPI" explains who provides the information for calculating each indicator and illustrates the interconnections between these indicators in the university evaluation process. The study also formalizes the performance results of NTU "KhPI," which are annually published on the university's official website and calculated based on the performance indicators of its institutes, departments, and other units. This comprehensive approach to evaluating university performance allows for the identification of strengths and weaknesses in managing scientific and international activities and organizing the educational process. The implementation of the improved KPI system at NTU "KhPI" will facilitate the optimal allocation of resources, the introduction of innovative approaches in academic, research, and international activities, and, in turn, ensure high standards of education quality and international recognition of the university.
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