BUSINESS PROCESS OF USER STORY MAPPING BUILDING BASED ON USING THE RECOMMENDER SYSTEM

Abstract

The article deals with current problem of developing User Story Mapping in software product development projects using the Agile SCRUM methodology. The market success of a software product is ensured by the product manager's full mastery of project management practices, product management practices, business analysis techniques, tools for achieving leadership in the IT market, and directly depends on the project’s timely completion and implementation, the professionalism of the team and a clear understanding and presentation of the product vision, effective communication, etc. The justification is provided for necessity of using business analysis practices and techniques in the work of all project stakeholders regarding the software product development. Documents developed by leading international organizations, which focus on accumulating business analysis knowledge in the IT area and project management, are also referenced. It is proven that User Story Mapping is an essential tool for effective work of a business analyst and conducting product ownership analysis by the product manager. User Story Mapping also helps to the development team and other stakeholders create and deliver exceptional products and services for IT company clients. The analysis of existing research is conducted regarding the problems and approaches to the development of User Story Mapping. Business analysis practices involve various methods, including machine learning techniques, to resolve typical issues related to the creating, structuring, and systematization of requirements, accurate reflection of User Stories, and effective software implementation.The purpose of this work is to study and improve the process of User Story Mapping developing for a software product in an IT company by using of a recommender system. It is proposed a business process to create User Story Mapping for the customer-oriented product development. The recommender system should include a knowledge base on the software products development in IT companies, a template base of user goals and actions in the software product, rules for User Stories creating, logical inference algorithms, and solutions for typical problems in requirement identification with using machine learning methods and natural language processing (NLP) models.